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Return Policy

If for any reason you wish to return a product received from The Packaging Company, please contact us via customerservice@thepackagingcompany.com for shipping information. 
Items can be returned for a full credit (less shipping) within 30 days, subject to the following conditions.

Conditions

Due to the nature of the items, Custom or Made-To-Order items are considered final sale and non-returnable, unless the item is defective. 
If you happen to receive a defective item, please notify us at customerservice@thepackagingcompany.com.

All returns must be shipped in resalable condition, preferably in the original packaging it was sold in, with your packing slip or order confirmation.

All returns will be subject to inspection for damage or misuse, prior to issue of a credit or refund.

Products returned after 30 days may be subject to a restocking fee, unless otherwise authorized by The Packaging Company.

We cannot take responsibility for any item(s) lost or damaged during return shipping.

 

If you have any further questions or concerns, please don't hesitate to reach out to us at customerservice@thepackagingcompany.com 
We appreciate any feedback and would like to ensure that you are happy with your purchase!