We do! You can pick up your order free of charge at our fulfilment location in Brampton, just outside Toronto, Ontario.
During checkout, simply enter your address and then select the Pick-Up option. Please note that lead times for pick-up orders are the same as orders set for delivery.
Once your order is ready for pick up, you’ll receive a notification email with a map, pick up times and instructions for when you arrive on-site. As part of our health and safety efforts during the ongoing pandemic, we ask you to remain in your car and call the pick-up number listed in your notification email. Our team will ask for your order number and bring your order out to you.
Keep in mind that packaging can be surprisingly large, and some smaller cars may have difficulty accommodating large box sizes.
Pick-up orders must be picked up within 30 days. Orders not picked up within this time will be automatically refunded and subject to a 15% restocking fee (as per our Return Policy).
If you’d like to have your order shipped to you instead, please email customerservice@thepackagingcompany.com for more details.